Online Driver License Renewals Increase Since Launching Live Statewide
Online renewals up 2,050 since Gov. McCrory's announcement on October 12
Raleigh, N.C. Governor Pat McCrory announced that more North Carolinians are already taking advantage of new customer-friendly options at the state's Division of Motor Vehicles. Online driver license renewals have increased by more than 2,000 to 6,500 issuances during the five days since the program's full launch statewide on Oct. 12.
In addition, saving NCDMV staff time is a direct consequence of the increase in online renewals. In just the week since the implementation of online renewals, NCDMV staff members have been able to divert 512 hours to helping other customers in driver license offices. Saving time through online renewals is expected to help wait times go down in offices around the state.
"This is exactly the kind of hands-on efficiency that is making North Carolina DMV work better," said Governor McCrory. "This is efficiency that makes a difference in North Carolina citizens' daily lives."
New mobile units and kiosks stationed at the State Fair are also having an impact on driver license issuances. So far more than 200 driver licenses and identification cards have been issued from those units. Additionally, the new MyDMV portal, which enables customers a secure way to view their personal driver license and vehicle information, has hosted 78,000 visits since it was introduced October 12.